I was able to complete and pay for an order on BlackCircles.ca for an item that was later confirmed to be not in stock. At no point during checkout was there any indication that the item was backordered or unavailable.
I was only informed after payment that the product was not available. For an online retailer, accurate inventory visibility is fundamental, and this experience significantly undermined my confidence in the reliability of their ordering system.
If stock availability or lead times had been clearly disclosed before purchase, I would not have placed the order. Transparency at checkout is essential, especially for customers making time‑sensitive decisions. Based on this experience, I would be cautious about relying on inventory information shown on this website.
Claim your business profile now and gain access to all features and respond to customer reviews.
Blackcircles.ca is a Canadian company whose head office is in Montreal.
Our main objective is to offer our customers a level of service that is unrivalled in Canada as well as some of the most competitive prices on the market. Our customers can choose between 2 options:
Purchase tires with home delivery in 3-5 days in most cases
Purchase tires with installation: the customer chooses the garage and the appointment date and time, and we take care of the rest!See more
