As a birthday treat, we visited the BPB last weekend. Unfortunately, but nothing to do with BPB, I became unwell and required medical assistance. The service I received from the staff at guest services and the medical team was excellent. ‘In particular, ‘Tom’ the medic was amazing. He very quickly ensured I received the correct medical attention and put me at ease with his calm but very professional manner. As a result of his quick intervention I am now on the road to a full recovery. Tom, if you read this, thank you very much again!Spending only a very short time at BPB we were obviously disappointed but the staff at guest services saw fit to offer us a fantastic gesture of goodwill, which really helped getting over the disappointment of it all.I’ve read a few reviews on TP which would suggest the staff at BPB fall below their expectations but I think they’re brilliant and doing a fantastic job. I have nothing but good and positive things to say about them.I’d thoroughly recommend to all, that BPB is well worth a visit and excellent value for money! 10/10 ⭐️⭐️⭐️⭐️⭐️
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