I went to Blackpool pleasure beach last August for my daughters bday. 5 of us as you imagine £200+ just for the tickets. Several rides closed as you can imagine the kids were devastated, 1 being the valhalla the only ride they wanted on the way home as they would be soaked. No announcements to say it was shutting half way through the day, so nobody knew an there were a lot of UNHAPPY PEOPLE. When I'd got home I emailed in an said they would give me 5 complimentary tickets to use before Aug this year which I'm very thankful for. We've heard via the media that Several rides are being stopped this summer due to costs so I'm back in the same boat again were Several are shut. I'm over 90mins away an wanted to attend with all rides open. As you can imagine I don't expect to get there an its the same thing. I have emailed in an said I'd rather not attend if all rides aren't on. An said I'd rather have a refund for the original tickets I'd paid. An there being really rude about it, I'm getting nowere an im really disappointed how blunt they are. Either way the tickets cost so I dont see why they don't reimburse me. Absolute joke! I've been coming to Blackpool since I was a child myself an the fact it's having to cut costs is devastating. As most customers coming won't be happy either! Can someone help me please! I do appreciate the complimentary ones but I'd rather have my money back as its not what it was unfortunately
Claim your business profile now and gain access to all features and respond to customer reviews.
