As massive thill seekers my husband and I look forward to going to Blackpool every year. We never managed last year but we went yesterday and were eagerly looking forward to Valhalla and hadn't been on it since the reopening. We stopped going on the old woodie coasters a few years back after the big dipper left me with severe nerve shoulder pain which lasted months. Upon arriving we were met with unfriendly staff as we booked an access pass the girl was quite short and unfriendly in explaining how it worked as this is the first time we have used his access pass at this park. I understand whilst my husband may look quite physically fit he has rheumatoid arthritis and his feet and joints hurt most of the time so standing in long queues is difficult. Now for security staff on the the actual park entry, they were rude and aggressive!!! I wear a fairly sizeable heavy chain round my neck it's a short choacker length chain. It was demanded I take it off and hand it over to be collected later and my initial reaction was there is no way I'm handing it over. I opted for a locker instead in the end. For reference I went to thorpe park Wednesday and they didn't even bat an eye at it, it was just removed to step through the security scanner. Then onto the actual park experience which will for the foreseeable future be potentially out last visit. I was hopeful the big one may be smoother since the re-track but it seemed worse than ever and I left the ride feeling battered. Infusion for a fairly new coaster was far rougher than I ever remember and was advised to "remove my earrings" by staff to stop my ears from bleeding??!! I opted to put my hood up instead but was glad I did but the worst was the whole restraint system seems to cut into your shoulders and my poor husband who is 6ft 4 with broad shoulders really struggled. Icon was the only highlight. Valhalla was wildly disappointing from what I remember, there use to a scary viking face on the lift hill and was now inside was lack luster at best and less special effects than I remember with dry ice and fire. So as I already said we don't do the old woodies so now just going for the steeple chase and icon it doesn't seem worth it. The majority of staff encounters I had were aggressive and rude and that theme seemed to be set for the whole day. Where as Alton towers and thorpe park staff were much more friendly and gave instructions or directions without aggressive hostility I nearly went to flamingo land yesterday I wish I did now. I think I'd only return now if I got discounted tickets.
Claim your business profile now and gain access to all features and respond to customer reviews.
