If I could give zero stars, I would. I've been a loyal customer for years without issues until now. I ordered two bags of coffee and a mug in mid-October. I was charged but never received a shipping email. After multiple inquiries, I was told a warehouse move caused delays. I received a random mug instead of my coffee. The representative seemed apologetic but I still have not received my original order. They offered a discount, but with many exclusions. I just want my money back and to end this ordeal. I'm seriously considering finding another coffee supplier.
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Black Rifle Coffee Company is a SOF veteran owned, small batch, roast to order coffee company. BRCC delivers the finest coffee on the planet to our customers.