I placed an order on November 22, 2025, for coffee and apparel. After placing my order, I was informed of a potential delay of up to 10 days due to a warehouse move. Despite sending four emails with no replies and struggling with chat and phone support, I have received no communication. Meanwhile, they have taken my payment. I can't even cancel the order that I doubt I will receive in time for Christmas, if at all! I plan to reach out to my credit card company this week to dispute the charge. I have evidence of my unanswered emails. The organizations I support would never act this way or engage in such unethical practices. It's truly shameful!
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Black Rifle Coffee Company is a SOF veteran owned, small batch, roast to order coffee company. BRCC delivers the finest coffee on the planet to our customers.