We have had a BRCC subscription for over a year now. The last two months we have not received our full order yet the company had charged our account the full amount of the order. Like everyone else, it is impossible to get in touch with anyone, and the chat bot is worthless. Every time we call the number, it disconnects. We have left our email numerous times only to have no response. We have tried calling their shops but unfortunately they have nothing to do with the overall company, they just sell their product. So sad to see a Veteran owned company treat their customers so poorly. We have cancelled all of our subscriptions and will not go back if this is how they treat customers.
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Black Rifle Coffee Company is a SOF veteran owned, small batch, roast to order coffee company. BRCC delivers the finest coffee on the planet to our customers.