I’ve bee a customer for over a decades. Placed an order over a month ago. According to my BRCC account says it was shipped January 5th 2026 however according to the shipping company (fed Ex) it was never recieved. I attempted to call BRCC customer service number over 8 times in the past 2 weeks and have got their recorded response saying their too busy to help
Because of moving their warehouse. I tried emailing their customer care and have never heard back over the past 4 weeks. I’m curious if they actually have a staff anymore. I paid over a month ago, attempted multiple ways to communicate and have recieved nothing back
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Black Rifle Coffee Company is a SOF veteran owned, small batch, roast to order coffee company. BRCC delivers the finest coffee on the planet to our customers.