The title says it all. They did not fulfill the Christmas delivery promise and did not respond to my support request. I followed up and still received no reply. A day after placing my order, I was concerned about the information in the confirmation email, so I called support. They didn’t check my order but assured me I would receive it by Christmas since I ordered before the deadline. Now, a week later, my family came from abroad to meet our newborn son and left without their gifts. This has been a major disappointment. Avoid giving them your money.
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For customer service and support, please call 1-800-668-3826 (M-F 9am to 8pm, S-S 11am to 5pm) or email smile.centre@blacks.ca.
At BLACKS, we believe pictures are too important to be left on a smartphone or just flashed on a computer screen… they’re a...
