I spent over two days creating a custom photo calendar on this platform, only to have the entire project disappear. Customer service confirmed they could not assist and labeled it as user error. No recovery, no credit, and no effort to rectify the situation. This is especially frustrating as this is my ninth year creating a calendar for Christmas gifts, and I have successfully used other platforms in the past. Switching to this service was a mistake. The platform is also very limiting, with templates allowing only up to eight photos, forcing me to create custom layouts that took hours. All that work is now lost. This experience was costly and stressful, with no resolution offered. I will not use this service again and cannot recommend it.
Claim your business profile now and gain access to all features and respond to customer reviews.
For customer service and support, please call 1-800-668-3826 (M-F 9am to 8pm, S-S 11am to 5pm) or email smile.centre@blacks.ca.
At BLACKS, we believe pictures are too important to be left on a smartphone or just flashed on a computer screen… they’re a...
