Do yourself a favour and just buy a photo printer or go to Staples. I submitted an order of 500+ photos. Issues:* poor quality of photos (many had a blurry or smudged appearance)* Received photos that were inexplicably cropped despite fitting into the stated formatting * Received 9 duplicates of 1 photo.Despite these issues, I understand that mistakes happen and reached out to customer service to at least get the 9 photos that were missing. Customer service was absolutely abysmal in helping me resolve this issue. They asked me to send the 9 photos that were missed. I initially dragged and dropped the photos into my order so this literally took me 2 hours to try to figure out which ones were missed. I then received an email back claiming that a lab analysis determine that the ones I sent weren't in the initial order. This is for the value of $1.00 btw. If they have the technology to assess the photos, they should've just sent me the photos that were missed without making me go through all of that extra effort. Unbelievable. I'm glad I did this test run before printing my wedding album. Do not use blacks.
Claim your business profile now and gain access to all features and respond to customer reviews.
For customer service and support, please call 1-800-668-3826 (M-F 9am to 8pm, S-S 11am to 5pm) or email smile.centre@blacks.ca.
At BLACKS, we believe pictures are too important to be left on a smartphone or just flashed on a computer screen… they’re a...
