This title sums it up perfectly. The promise of Christmas delivery was not met, and my support request went unanswered. I followed up multiple times without any response. After placing my order, I was worried about details in the confirmation email, so I reached out to support. They didn’t check my order and assured me it would arrive by Christmas since I ordered well before the deadline. Now, a week has passed. My family traveled from abroad to meet our newborn son and left without their gifts. This has been a huge letdown. I wouldn’t recommend spending your money here.
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For customer service and support, please call 1-800-668-3826 (M-F 9am to 8pm, S-S 11am to 5pm) or email smile.centre@blacks.ca.
At BLACKS, we believe pictures are too important to be left on a smartphone or just flashed on a computer screen… they’re a...
