When you receive items with some damage to the slipcase or sleeves but no damage to the vinyl itself they try to gaslight you saying only the bare vinyl is the product itself. Only massive damage is covered because it will be the shipping company to cover it. Otherwise your only option is to keep a damaged item or pay to get it back and then not get refunded of the initial postage costs. This is an awful costumer experience and one that puts all the blame and costs on the customer. If you mind having damage on the slipcases/gatefold sleeves of your collection avoid BSR at all costs. We need to stop letting this be a industry standard. There needs to be a viable stock of the slipcases and sleeves to replace damaged ones for costumers and not the usual “we don’t have in stock if you want to return you need to pay”.
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Black Screen Records is a record label, distributor and vinyl producer for video game & anime soundtracks and Japanese pop music based in Cologne, Germany. We've launched the label in 2015 and released over 150 albums in digital and physical form. Our products are being produced in Germany and ship from our warehouse in Cologne to fans, distributors and retail stores worldwide. With Kaibutsu Music, we've launched a new sub-label that is specializing in Japanese music - we're aiming to bring the best new artists and hit albums from Japan to the West.
With over 3.000 different products from various indie & major labels and distribution partners, we run one of the biggest specialized online stores for game soundtracks on vinyl worldwide. We're also offering you an ever-growing catalogue of anime, film & tv show soundtracks. Black Screen Records is also visiting leading gaming and anime conventions worldwide including Gamescom, Animagic or DoKomi where we meet with friends and are showcasing our vinyl in our hand-built pop-up record store to hundred thousands of fans and followers every year.
Vinyl has a special place in our hearts. The idea to listen to our favourite game soundtracks on vinyl was what started it all. But Black Screen Records is more than just vinyl. We produce CDs, cassette tapes, merchandise, box sets and all kinds of cool physical products. Everything is fully licensed and made possible by talented musicians, artists, companies, producers, freelancers, friends and our fans. Have a look around and we're sure you'll finde something you love.
Even though we have specialized in all kinds of physical things, we're also offering you a wide range of digital products from curated mood & genre playlists, to an ever growing catalogue of digital releases that you can find on our site, but also on Bandcamp, Spotify, Apple Music, Deezer or TIDAL, to free downloads codes for digital albums that come with certain Black Screen Records' vinyl releases. And don't forget to give your favourite artists a follow on your preferred streaming platform. Even if doesn't feel like much, it does help.See more
