blackstarwarranties.co.uk

3.1
3.1 Based on 100 reviews

...

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Tony
Disappointing experience after a major purchase

I purchased a vehicle for £14,000 with a 12-month MOT and a warranty, expecting peace of mind, but it has been quite the opposite. Shortly after acquiring the car, faults began to surface. When I contacted the seller, they referred me to the warranty provider, who refused to cover the issue, claiming it fell outside their terms. I wasn't adequately informed about what was included at the time of sale. I've scheduled a full inspection for September and will forward the findings to both the dealer and warranty provider. I've also involved my solicitor to pursue further action if necessary. This has been a shocking experience after such a large financial commitment. Be cautious: the MOT and warranty mean little without proper support when issues arise.

1
Date of experience: Aug 05, 2025

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