I strongly advise against purchasing a Blackstars Warranty. My experience has been nothing but frustrating and disappointing. I attempted to make a claim three times, and each time, I was booked in but, due to unavoidable work and family emergencies, I was unable to attend. Instead of working with me to reschedule, Blackstars decided to completely close my claims and refuse any further claims—despite the fact that I have £10,499 in available claims that I have never used.When I called today to ask for an explanation, I was met with rude and unprofessional customer service. The representative I spoke to refused to provide a proper explanation and even had the audacity to hang up on me when I pressed for answers. This kind of behavior is completely unacceptable for a company that claims to offer “peace of mind” through its warranty service.From the very beginning, their terms made it clear that I had a certain claim amount available, yet they have now found an excuse to avoid honoring their agreement. How is missing a few appointments a justifiable reason to completely revoke my ability to claim? It’s absurd and unfair.Blackstars Warranty is a scam. They are quick to take your money but will do everything possible to avoid paying out when you need them. If a dealer offers you a Blackstars Warranty, walk away. It’s not worth the hassle, and you will likely end up in the same situation I’m in—paying for a worthless service.Shame on this company for their dishonest practices. I sincerely hope others don’t fall into their trap.. Stay away!
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