I read the reviews and seen an equal share of positive and negative so had some apprehension about the likelihood of a successful claim.However, I must compliment the warranty company on the way they handled the situation.They clearly stated that each claim is considered on a case by case basis and the things they cover are not completely set in stone but they will consider vehicle age, mileage and the duration of my ownership (in my case I had owned it 1.5 months and covered under 2000 miles.)Alana was extremely helpful after I had initially been booked in with a garage that seemed a bit useless and didn't even attempt to diagnose the car over a 2 day period. She went above and beyond to find a Mercedes specialist that could see, and diagnose, the car in the near future.The garage were skeptical if a corroded wiring issue (relating to the compressor of my air suspension system) would be covered on the warranty but they submitted their report as required and I was delighted with the approval outcome.All in all I was pleasantly surprised and believe that my experience warranted leaving a positive review in hope that others may have some confidence to follow the process and cross their fingers for a similar outcome.
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