Unfortunately, although by no means surprisingly they declined a claim under the warranty as provided by garage from which car was purchased. A simple claim for a faulty switch for electric window. My garage did carry out a diagnostic which was inconclusive but were convinced that the fault lied with the switch. I gave my garage the go ahead to replace switch which cured problem and my claim was swiftly declined as they had not authorised my garage. Funnily enough the company has also recently sent me an offer to extend my warranty which I will obviously be ignoring. Offering warranties with a policy and conditions that make it almost impossible to successfully claim feels like a scam to me. No good faith and no assistance whatsoever.
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