I’ve been taking my elderly cat to Blackwater Vets for a while now. The girls on reception are always very friendly and welcoming and Ola clearly has a real passion for what she does. She is always very thorough when checking my boy over and obviously really cares for each pet she sees. I never feel like we’re ’just another appointment’When she saw he needed dental treatment recently, she fully explained to me what was needed and how she would proceed (although it would be clearer to see what was required once he was asleep). I booked him in for the procedure and brought him in on the day, fully confident that he would be well looked after. When it came to collecting Jake at the end of the day, I was very pleasantly surprised to find the final bill was less than the estimated amount as he hadn’t needed quite as much work doing as expected. He is now a much happier, healthier cat, loving life and looking great (just with less teeth!) and I have more money to spend on treats for him. 😁
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