Audi Q7 !!!!!! STAY AWAY NOW BACK FOR SALEOn wednesday 21st of august i traveled from south wales to blakedown to collect my audi Q7 described on the website and by the sales representative Ben as"immaculate condition inside and out" On arrival i met the sales representative Ben when i say met it was more of a he took my log book whilst the mechanic took my car jumped in with dirty uniform on and sped off and i was left in the middle of the car park with two children.I wasn't even shown to my vehicle that i had "purchased" i found this in the car park and proceeded to take a look around myself to my utter shock and disbelief that the car was in no shape or form immaculate condition. The side steps were worn with rubber hanging of there were dents and a scratches all over the car (i understand this is an older car however one of the worst condition cars i have ever come across) The cills all inside the car were all ripped and torn and the interior was dirty. On inspection to the back of the vehicle (which was parked up against the showroom tight i'm guessing to hide the damage especially me being female and that i wouldn't look) there was damage to the bumper to the point it needed a new bumper and complete re spray i was disappointed that i was not told the truth on how the car actually was.When ben came to query how everything was i stated the car was an absolutely shambles and showed him the damage to where he stated he never knew it was there as he never even looked at the car. Now this is quiet worrying due tothis person being the sale representative who actually sold us the car. I also stated that he was more interested in my vehicle and inspecting it for PX that maybe they should spend more time looking at the vehicles they actually sell. When i asked where my vehicle was ben stated it was "up on a ramp" as that's what the "inspection" was i had no idea that this was the case never told and never give my permission not that i had anything to hide but a low performance car i did notgive my authority to take and put up on a ramp without my permission ormyself been visible, i asked ben to get the car down immediately to where he "thought he had told me".On contact with the director via email we were offered a £50 gesture of good will. When we contacted Ben the sales rep to state there was damage on our car which was not there before the director then sent us an email to retract that offer and to not contact again due to us threatening with "burning the place down" when we challenged this and asked for proof we received no response.This company will leave a sour taste in yourmouth they will waste your time and waste yourmoney and it was clear to me that they bodge vehicles rather than giving it the fix that it needs- ultimately this Q7 is getting a patch fix which in time the new owner will have to suffer the cost.This company is a shambles avoid at all costs i have left comments on facebook and their instagram page with this review all to where they have been blocked and deleted. STAY AWAY we are nowleft with a damage vehicle due to their negligence
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