I ordered a jacket online and later received an email (with no apology) stating that my order was cancelled due to the item being out of stock. A week later, I checked the website, and the item was still available for purchase. When I contacted customer service, the representative informed me that the inventory was not updated on the website and did not apologize for the misleading information. I expressed my disappointment about the false advertising, but my concerns were ignored. I will be ordering from another provider.
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