I had a frustrating experience with a refund request for my addon. A customer was refunded despite not following the provided instructions and ignoring multiple requests for correct usage. They also declined to share troubleshooting information, complicating verification. Despite my attempts to assist, a refund was granted without thorough evaluation of the addon, which seems unjust. This opens the door for customers to misuse the system and request refunds without genuine attempts at resolution.
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