On January 25, 2024 I destroyed the rubber ring of my blendjet, per their instructions. I took a photo of the ring and my unit serial number and forwarded it per the instructions for their recall. To date, May 23, 2025, I have not received a replacement, and they refuse to give me a refund or tell me when I will receive a replacement. The blender is junk and doesn't blend anything frozen or greens, however I paid for their inferior product and they refuse to stand behind it. Instead they continue to sell new units and are ignoring those of us who are waiting for replacements. I contacted the BBB. They attempted to contact Blendjet on two occasions, and were ignored. This is not a legitimate company and it can not be trusted.This forum will not accept my date of incident so I am using one year ago today.
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BlendJet® is the inventor of the Original Portable Blender® and has over 1 million customers around the world.