I found out that my Blendjet was part of a recall and quickly destroyed the base and ring as they had instructed and sent pictures to their email address. This was 8 months ago in October 2024. I followed up with them in January and they returned to me with the same "high influx of recall orders, which has caused a backlog and a shortage of kits" excuse. I gave them the benefit of the doubt and decided to wait a bit longer. Four months since my original follow-up email and I still haven't received it. I emailed them a week ago and they never responded to my email. This is an irresponsible company that sells defective blenders and does not even stand behind their products when it comes to it. I filed a complaint with CPSC, and I am ready to take it to more public websites if I don't receive my replacement soon.
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BlendJet® is the inventor of the Original Portable Blender® and has over 1 million customers around the world.