I’m incredibly disappointed with my experience with BlendJet. I was asked to destroy my previous BlendJet device due to a safety recall issue, and was promised a replacement or refund. It’s now been almost a year, and I’ve received neither.For the past three months, I’ve been following up on an ongoing email thread regarding my refund. A support agent eventually asked for my PayPal details, which I promptly provided—but since then, I’ve received no updates, no refund, and no response, despite multiple follow-up emails.This level of customer service is completely unacceptable, especially for a company that proactively requested customers destroy their products due to safety concerns. I expected better accountability and support. I will not be recommending BlendJet to anyone, and I regret my purchase.
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BlendJet® is the inventor of the Original Portable Blender® and has over 1 million customers around the world.