As many others have stated, I followed their instructions and destroyed the seals which renders the unit useless. This was almost a year and a half ago (January 2024). Contacted them several times and they reply with an email that states they are a small company and this recall has hit them hard. Then they have supply issues. However, they have numerous ones on their website for sale. Kept on contacting them and the emails turned into automatic reply's with the same oh woe is me excuse. I filed a complaint with BBB and they said they were going to expedite my base. However, they owe me 2 bases. Once I questioned this, I cannot get them to respond to any email. HORRIBLE CUSTOMER SERVICE. DO NOT BUY FROM THEM. ZERO STARS (we should be able to put negative stars on reviews)
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BlendJet® is the inventor of the Original Portable Blender® and has over 1 million customers around the world.