Purchased my unit in June 2024. It is not as powerful as promised. Can only blend non-frozen goods. In Dec 2024, BlendJet recalled some units for safety concerns about blades coming off. I went to website to screen my unit number for recall. It said it was recalled. I destroyed the unit as required and sent in pictures. I was informed that my unit was not recalled it was a mistake. I was promised a new unit. I emailed between Jan -Oct 2025 requesting my unit, only to be told they are prioritising new orders and mine will be sent soon. My last email in Oct 25, I requested a full refund as it was their error mine was destroyed. I receive a reply that says they don't comment in international orders anymore. That I should contact someone else. Sub par product and extremely poor customer service. I do not recommend.
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BlendJet® is the inventor of the Original Portable Blender® and has over 1 million customers around the world.