Like many others, I followed the instructions for the recall in January 2025. I have yet to receive my replacement part. It is now mid-September 2025. I see others are still waiting as well. I have emailed the company several times and never receive a reply. I am starting to suspect that they either have no actual Customer Service employees or they have gone out of business. I would definitely recommend NEVER purchasing anything from this company.
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BlendJet® is the inventor of the Original Portable Blender® and has over 1 million customers around the world.