Have been waiting well over a year now for my replacement blendjet. They made you cut part of the product in order to apply for the replacement. You get no email confirming your placement even went through and customer service just says you have to wait....but yet they are filling new order easily but screwing over their original customer. Definitely avoid and look for a different product or you'll likely end up in the same boat.
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BlendJet® is the inventor of the Original Portable Blender® and has over 1 million customers around the world.