I’ve been waiting for over a year for a replacement base. The situation is ridiculous, they made us destroy their faulty product and never fixed the issue. After asking customer service for a timeframe or a refund, I was met with the excuse that they are a small company that got hit hard. Well, I am a consumer that was forced to be in this situation by the company and they are unwilling to provide a solution. Meanwhile they are producing and sending out new blendjets to new customers. I feel insulted. Patience has run out.
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BlendJet® is the inventor of the Original Portable Blender® and has over 1 million customers around the world.