I would give 0 stars if I could as customer service is non existent. Proceed with the steps they provided to put way part of their product due to a recall. This was over 1year and no responses been provided, just keep pushing back with "no stock" however is a known issue across the internet and seem that you only get the replacement after go "public".... Very poor for such company which is a shame because their products actually works...
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BlendJet® is the inventor of the Original Portable Blender® and has over 1 million customers around the world.