Company doesn't follow up on its products. I along with thousands of others, bought 1 or more of them in 2023, they had a big marketing push that year. They had a recall at the end of 2023, saying they would send you a replacement if you proved you made the product unusable. I sent in my first replacement base request on 1/4/24. I recieved one replacement ( a gift for someone) in March of 2024, after waiting 3 months. I sent in 3 more requests in April of 2024, since then I've sent at several emails asking about my replacements. They continue say " thank you for your patience, you'll recieve them when we are able to send them". Yet, they continue to sell new (revamped ones) in stores. I will be following other owners lead and will be placing a Better Business Bureau complaint. I've told my FB friends not to buy them, and anyone I know. They continue to sell them, knowing they have stolen from thousands of people by not either refunding their money or sending a replacement base. Totally an unscrupulous company. Again, Don't buy anything from them, get a Ninja or something.
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BlendJet® is the inventor of the Original Portable Blender® and has over 1 million customers around the world.