UPDATE July 2025:Absolutely no communication from BlendJet, emails to them have gone ignored. Never ever use this company!!!UPDATE:So it seems the duplicitous nature of BlendJet extends as far as their use of trust pilot responses. They still haven’t gotten in touch, so their copy and paste response to the reviews here is just another failure by a company that couldn’t care less about it’s customers.—If you’re considering buying a blendjet I’d strongly advise you not to! If the way they have handled the safety recall is anything to go by you’ll regret your purchase should anything go wrong. We’ve been waiting a year for our two potentially dangerous devices to be replaced and every time customer service have been contact they’ve made the same claim about supply chain issues. The year long wait for those who bought from blendjet in the past hasn’t stopped them selling devices to new customers. When asked if they could offer a new device to those waiting they’ve said they don’t have any plans to do so. So what kind of low poorly quality assured stock are they planning to send to the loyal customers who have been waiting a year for a replacement if they deem them unworthy to get a product from the new ones they’re selling? The whole thing feels shady, and certainly not a business that any new customers should trust.Also, please observe that many of the reviews here complain about impersonal templated responses to issues and every negative review on here about the recall has the exact same templated response.
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BlendJet® is the inventor of the Original Portable Blender® and has over 1 million customers around the world.