Last year I ordered an Ariel BlendJet. The jar of the blender was damaged with chips missing and cracks. I wrote the company. Weeks later they finally got back to me and said they will send a new jar. Package arrive a week or so later it it’s a new base, not a jar! I tried many times to get this fixed. Months later someone contacted me after I made another complaint of them not getting back to me and sent me a new blender. That blender arrived with a cracked base. Between the replacements and original blender I was able to build a fully functional blender and just went my way.This year I decided to give a second chance. My mistake. I ordered 2 of the bundle offer they had going. This was April 30 and was supposed to ship by May 1. What a joke. I tried to speak up and inquire about it as needed it did May 9.l as I ordered specifically for that trip. Didn’t come. Or said on 05/14 someone picked up at the PO however that wasn’t true….they were away & no where near home. Stupid decision on myself, on 6/3 I ordered my mom one. She has a medical condition and was looking at a portable blender she could use if needed when out. I showed her how to pulse on my BlendJet and let her borrow it for an outing. She loved it. When I checked out it clearly stated the ship by date of 6/4 and “free express shipping”. I have screen shots and a screen recording of the checkout to back this up. 6/11 I sent a message inquiring about shipping with no response. 6/21 I still did not receive nor have tracking for the order. I wrote back asking them to cancel at this point. No responded and I disputed the transaction. 7/2 someone at BlendJet finally responded saying they canceled the order.I’m flabbergasted BlendJet thinks this service I received is appropriate for items they advertise not only “free express shipping” but a ship by date of 6/4. They let a month go by from order date and still has not shipped. Responded like it’s no big deal we’re 3-4 weeks late. I’m done with these games and false advertising gimmicks. Three strikes, your out. Learn from me and order similar elsewhere.
Claim your business profile now and gain access to all features and respond to customer reviews.
BlendJet® is the inventor of the Original Portable Blender® and has over 1 million customers around the world.