I submitted a form OVER A YEAR AGO for a replacement on the Blendjet that I had that was recalled, and still have not received a replacement. I have emailed them about it twice and they apologize and tell me how they're a small company that took a hit with the recalls, but they're working on getting the replacement sent out. I ended up buying a new one (since I disposed of the recalled one and had yet to receive the replacement), and it stopped working after a handful of uses. I will never buy a product of theirs again.
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BlendJet® is the inventor of the Original Portable Blender® and has over 1 million customers around the world.