I sent in my recall request for the replacement parts for my 2 BlendJet2s on June 10, 2024. I contacted them August 18, 2024 to ask for updates, and was told they had started sending out kits (basically the same email everyone else got). It's now June 2025 and I just saw on their website that they are no longer fulfilling their recall orders. I bought 4 of their products and paid to have them shipped overseas to then pay an extra 20% VAT just to use them for a few months then had to cut them up. I gave 2 as gifts so I only had the 2 left for recall, I didn't even get an email for updates on the company/recall status. Had to waste even more hours of my life finding out all of this information and that only the people that complained to the BBB actually got their recall. This is absolutely disgraceful. And while there probably isn't much I can do now, I will just add to the collective to warn anyone not to purchase from their supply stock they are trying to still sell. Afterall, they should be using that stock to fulfill their recall orders.
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BlendJet® is the inventor of the Original Portable Blender® and has over 1 million customers around the world.