As with many Blendjet customers, I am still waiting for a replacement part due to a product recall. Its been over a year since I first registered the recall and destroyed the advised seal in order to do so (Feb 2024). Blendjet have stopped replying to my emails. The last of which was still trying to fob me off with supply chain issues. I've pretty much given up and hope of this replacement part ever being sent out so now I have a machine I cannot use.
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BlendJet® is the inventor of the Original Portable Blender® and has over 1 million customers around the world.