I have contacted them several times with no news or solutions about the recall of the Blendjet 2 series 5201-5542. My blender has the 5204 series and I proceeded to follow the instructions and filled out the corresponding form with a photo of the destruction of the rubber (January 30, 2024), but I have not had any news regarding the replacement that I had to send. It has been more than a year and this generates a defenseless consumer, I do not know if other people in my same situation will have gone to court, since they have stock for sale.
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BlendJet® is the inventor of the Original Portable Blender® and has over 1 million customers around the world.