I ordered 2 blinds on the 12th of November. One of them arrived within a few days, which was great. The second blind was supposed to be dispatched the following week. I followed up the day after it was due to ship as I hadn’t received email confirmation. I heard nothing and had to follow up again. I was then informed they were short on parts to complete my order but that they were expected in that day and I would receive my order within 1-2 business days. A shipping label was created and a tracking number issued. Over a week later, the tracking still just shows as label created. Each time I reach out, I’m told it is being escalated to senior management, and I get promised an update the next day, which never comes. I have to follow up daily. They have essentially lost my blind but say they cannot refund me as it has been dispatched. Soon it will be a month since I ordered it. The first blind was a positive experience, but I cannot recommend this service as you may end up in the same situation as me, spending money but not receiving the goods. I have tried to be patient before leaving this review. I will now have to claim my money back via my credit card company.
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BlindsbyPost have over 25 years’ of experience in the Window Blind manufacturing trade. Starting online trading in 2008, the formation of our company took advantage of the opportunities presented from the internet to offer new customers a service online which significantly cuts overheads, enabling us to offer high quality products at low, affordable prices.
