I chose a no drill roller blind, took measurements, and placed my order without any problems. I made sure it would fit my small bathroom window and saw no reason it wouldn't work. However, when it arrived and I attempted to install it, it did fit, but because my walls are tiled, every time I pull the cords to adjust it, it slips off the wall. I reached out to customer support, only to be told that this type of blind isn't suitable for tiled walls. I pointed out that there was no mention of this on the website.
Since then, they have provided a few options:
1. A replacement blind that would require drilling to fit.
2. Some metal clips were sent without any instructions on their purpose or installation.
3. A refund, for which I was asked to submit a video, which I did along with photos.
4. I've now been informed that they won't process the refund and instead want me to remeasure the window and blind. I strongly advise against using their service.
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