What went wrong?
Blink had stopped working completely when canceling subscription.
How can this company improve?
This company can start by not lie to customers. And start to do what it promised. They advertise that without subscription costumer cannot use cloud storage BUT still able to use local storage - big LIE
You asked us to "remember to be honest, helpful, and constructive"
Well, can't get anymore honest than this, Blink had lied and didnt work as it promised. With subscription Blink always glitches and need to be reset every few weeks. Without subscription then nothing works as it promised.
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