What a hassle! My eye doctor sent a prescription to BlinkRx because they handle the pre-authorization for her. But geesh, this was so much work for me as the customer!They sent a ton of messages and made me jump through too many hoops to get this medication. Even when the payment was settled and the address was confirmed, they kept hounding me until I created an account on their website. They won't ship your medication until you give them all of your personal info and do a bunch of work.In the process of getting this done, I had the displeasure of talking to one of their reps. He took some info and next thing I knew I was creating a profile on their website, so I decided to just continue there. I told the rep I didn't have time to finish on the phone, because the form was asking for long lists of medical information. He copped an attitude, and I asked him to take the feedback and let me go. He argued with me, said I was "yelling" at him, so I asked for a supervisor, and he disconnected the call (aka hung up on me).I sent my feedback to BlinkRx directly and they made excuses for the rep. That tells you what kind of company this is and how much they care about your experience.I'm in pain, trying to get another medication that might or might not work, and in the meantime, I have to keep my ship afloat. Anyone providing services to people with health conditions should understand this. BlinkRx most certainly doesn't. I will talk to my doctor about transferring this prescription to a real pharmacy. UPDATE: I continue to get marketing emails after I declined permission. I suggest BlinkRx review the HIPAA law.
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