I placed my order in mid-December and reached out multiple times via email and direct messages to inquire about tracking, but received no response. I then noticed numerous comments on their social media from others who hadn’t received their orders since October. A week later, in mid-January, I finally received a direct message apologizing for the delay and stating that my order would ship mid-January, despite it being originally scheduled for delivery by December 28th and not even having shipped yet. Today, they canceled my order, have not issued a refund, and have stopped responding to my messages. I was really looking forward to this order after seeing their social media content, but this experience has been completely unmanageable, and I cannot recommend them. 😞📦
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