I believe that the delivery cost it is very high, and not so transparent. I never know when I will get my box. And when asked also vague replies.Also, for the first 2 boxes aparently there was a possiblility to receive kerastase produts, and I have never received any. So I am not sure how does it works.Maybe my lack of french. But beside that I am happy with the products I receveid and the boxes are very preety
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