Useless! I purchased their Expert Pdf and was sent the download link and authentication number. Needless to say the authentication number was not accepted (despite copying and pasting it). Then the customer support box does not recognize my email. When I did get in contact with their customer support they suggested ME checking my internet was working and copying/pasting the authentication number - as if I wouldn't have done these things already! What a complete waste of time. I needed it like 3 days ago.... I don't have time for this rubbish. If they are going to sell a product, then they should make sure it works, as people do not have time to muck around fixing their bugs!
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