I ordered two items for same/next day delivery on October 7, and by October 16, there was no sign of my order being fulfilled. I tried to contact them via chat and email multiple times without a response. I finally heard back on the 16th, confirming my order would ship soon. I did receive my items, but they were quite late (not same/next day shipping). The items were also unsealed, which I found unusual. Overall, I rated it 3 stars since my order was delivered, albeit late, with minimal communication.
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