If you are considering this company for managing your premises, steer clear of them. Our experience has been chaotic and frustrating. They often charge above market rates and consistently increase service charges. Key concerns include their inexperience with large projects, leading to budget overruns and delays, as well as aggressive communication practices. They often send erroneous notices and are unresponsive to inquiries, requiring multiple follow-ups. Their service is not only expensive but also substandard, with inadequate property maintenance despite high fees. Their approach to customer relations is also poor, often resorting to legal threats instead of maintaining open communication. Year after year, their billing increases are shocking, making them an undesirable partner for property management.
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London Block Management at its best. Block management is the cornerstone of our business and with over 10 years' experience, we can offer you expert knowledge of the industry.
