I'm a leaseholder in a block of flats they manage and I've been waiting nearly 3 years for them to repair a roof that leaks into my apartment. Not only do they not fix it, they usually don't reply to messages about new leaks or damp on the walls caused by the roof issue. They have even lied to me twice, telling me the repair was scheduled when it wasn't. Now the windows are also rotten, contractors have broken one of them while doing something else and I can't get any response at all about when they're going to repair these. To add insult to injury we just paid £16k in maintenance fees for one year and they wrongly tried to charge me eight times the ground rent due for this half year. They have at least apologised for that.
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London Block Management at its best. Block management is the cornerstone of our business and with over 10 years' experience, we can offer you expert knowledge of the industry.
