I had an issue with my online order recently, and I can’t speak highly enough of Jeshwin, the manager at Coles Springvale. From the moment she stepped in, she treated my problem as if it were her own.
Jeshwin was patient, understanding, and incredibly proactive in resolving the issue. She went above and beyond to make sure everything was sorted out smoothly, keeping me informed throughout the process and ensuring I left completely satisfied.
It’s rare to come across someone who genuinely cares about customer experience the way she does. Her professionalism, empathy, and dedication truly reflect outstanding leadership. Springvale Coles is lucky to have her managing the store!
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