I encountered two issues with my blood test order. 1) I made a typo in my personal information, and the system didn't allow me to correct it. It was a one-time input, which is frustrating for users. I made several attempts to get help. Initially, a staff member corrected it, but I didn't receive a revised lab acquisition. I had to follow up again to finally get the updated copy via email. A better approach would be to attach it to my account for easy download. 2) The test results were delayed. The site states a turnaround time of three days, but I received them on the fifth business day. If there's a delay, I expect a notification, which wasn't provided. This could easily be integrated into the system. Thanks to all the staff who assisted me through these challenges.
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Blue Horizon have been offering Canadian Private Blood Test referrals to Dynacare locations in Ontario, since 2012. As of November 2022 we have been able to also offer bloodwork within Manitoba. Our dedicated and professional service ensures all referral paperwork to the laboratory - you book the appointment according to the guide pages for each province, and we follow up results for you, providing our own GP comments if needed. This is an integrated pathology service and doesn't rely on DIY postal blood test kits.See more
