Let’s start by remembering that we generally send flowers to mark an occasion in someone’s life. In my case, I wanted to send flowers to comfort my friend who had just lost her Mother. The “same day” delivery service Bloom Ex Canada (aka Send Blooms Canada) never happened. Six days after placing my order, followed by multiple calls and emails, I finally received an email wherein BloomEx informs me that the delivery address is “too rural” for their service. They extend a $20 credit for a future purchase. I’m not sure what “too rural” means or why this information was not offered AT TIME OF PURCHASE! In any case, my friend has not received any flowers and I’m now working with my bank to cancel the transaction. Total fail.
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